Contact Us
We're here to help you find the perfect dog breed match for your lifestyle and personality. Whether you have questions about our breed recommendations, need assistance with the personality quiz, or want to share feedback about your experience, we'd love to hear from you.
Get in Touch
Email Support
For general inquiries, technical support, or feedback about your breed matching experience:
We typically respond to emails within 24-48 hours during business days.
Frequently Asked Questions
About Our Breed Recommendations
Q: How accurate are your breed recommendations? A: Our recommendations are based on scientific personality research and extensive breed temperament data. While we strive for accuracy, we always recommend meeting dogs in person and speaking with reputable breeders or shelters.
Q: Can I retake the personality quiz? A: Absolutely! You can retake the quiz anytime to get updated recommendations or if your lifestyle has changed.
Technical Support
Q: The quiz isn't loading properly. What should I do? A: Try refreshing your browser or clearing your cache. If the issue persists, please email us with details about your browser and device.
Q: Can I save my quiz results? A: Currently, results are saved in your browser's local storage. We recommend bookmarking your results page or taking a screenshot.
Response Times
- Email Support: 24-48 hours during business days
- Contact Form: 24-48 hours during business days
- Emergency Technical Issues: We aim to respond within 12 hours
Business Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Saturday: 10:00 AM - 4:00 PM EST
- Sunday: Closed
Note: Response times may be longer during weekends and holidays.
Thank you for choosing My Puppy Pair to help you find your perfect canine companion!